How to play safely at myvip
Gaming should be for entertainment only. myvip provides tools, information, and services to help you stay in control of your play.
21+ only
Play responsibly
Keep gaming fun
At myvip, we respect every player's freedom to choose. We believe gaming is for fun and entertainment — not a way to make money. All players must be 21 or older, and responsible gaming means staying in control of your money and your time.
If you ever feel that gaming is becoming a problem, anyone can get immediate help through our 24/7 support. From setting personal limits to self-exclusion, myvip is here for you every step of the way.
Our responsible gaming policies
21+ age restriction
myvip strictly prevents anyone under 21 from playing. Age verification is carried out on every account registration and deposit.
Deposit limits
You can set your own maximum deposit amount per day, per week, or per month. If you want to lower the limit, it takes effect after 24 hours.
Temporary play break
You can pause your play for 24 hours, 48 hours, 7 days, or a custom period of your choice. Login access will be suspended during this Time-Out period.
Self-Exclusion
If you feel gaming is becoming a problem, you can block your account for 30 days to 5 years. During this period, it cannot be removed by any means.
Gaming history review
You can review your play records and deposit/withdrawal history across 3-month, 6-month, and 1-year periods. This helps you understand your own gaming patterns.
24/7 Myanmar-language support
You can reach us for help 24 hours a day, 7 days a week via Live Chat and email in Myanmar language. For any issue related to gaming, our support team is ready to listen.
Protect Yourself — How to Use the Tools
Setting a Deposit Limit
Log in to myvip and go to Account Settings, then select Deposit Limit. You can set a Daily, Weekly, or Monthly limit. If you want to increase the limit, you will need to wait 24 hours before it takes effect. Decreasing the limit takes effect immediately. This is one of the most useful ways to keep your spending under control.
Time-Out (Temporary Pause)
If you need a short break, select Time-Out. You can choose from 24 hours, 3 days, 7 days, or 30 days. You will only be able to log back in after the period ends — requests to return early will not be accepted. Once selected, it takes effect immediately.
Self-Exclusion — Block Your Own Account
If you want to stop problem gambling effectively, choose Self-Exclusion. You can lock your account for anywhere from 30 days up to 5 years. During this period, your account will not be reopened under any circumstances. If you want your account permanently closed, you can also contact us at [email protected].
Checking Your Play History
You can view the full details of your activity in Account History. These records help you decide whether your spending is within the limits you have set for yourself. This tool is built to help players understand their own patterns and make informed decisions.
Signs That Gambling May Be a Problem
If any of the signs below apply to you, please contact our support team straight away.
- Continuing to play repeatedly in an attempt to win back money you have lost
- Feeling that you need to hide your gambling from family and friends
- Feeling restless, stressed, or angry when you are unable to play
- Borrowing money to cover daily expenses and to fund your gambling
- Your work, education, or relationships are being affected
- Trying to cut back on gambling but not being able to
- Using gambling to escape feelings of unhappiness or stress
Questions to Ask Yourself About Whether Your Gambling Is Still Healthy
Go through these questions honestly. If you answer "often" to more than 3 of them, we recommend you get in touch with our support team.
If You Are Having Problems, myvip Is Here to Help
24/7 Live Chat
Our support team is available 24 hours a day in Burmese. If you need help with anything related to gambling, you can reach us instantly via Live Chat. You can request an account block or limit at any time.
Contact Us by Email
If you would like to reach us with more detail, you can send an email to [email protected]. We handle gambling control matters, Self-Exclusion requests, and account closure requests.
Account Suspension / Closure
If you cannot access the self-suspension tool yourself, contact our support team — your account will be blocked immediately and will only be reopened once the protection period has ended.
Notice: Gambling is not a way to make money. See it only as a fun activity and only play with money you can afford to lose. myvip is a platform that protects your data with SSL encryption and fair play.
Set your limits
before you decide to stop playing
Responsible play is good play. Log in to myvip and open the dialog right away to set your limits.