myvip Privacy Policy

Introduction — About This Policy

Every player using the myvip platform has the right to play with full protection of their personal information. This Privacy Policy applies to all myvip services, including the website myvip.mom, the mobile platform and customer support.

By reading this page, you will have a clear understanding of how we handle your data and what your privacy rights are. myvip uses SSL encryption to protect your data and does not sell it to third parties.

Any updates to this policy will be announced on the site and registered players will be notified. Continued use of the platform after reading the updated policy will be taken as acceptance of the changes.

Types of Data We Collect

We only collect data that is necessary to provide our services. The types of data we collect are as follows—

2.1 — Registration and Account Data

• Name (full name or username)
• Email address
• Phone number
• Date of birth (to verify that you are over 21+)
• Chosen username and password

2.2 — Financial Data

• KBZPay, Wave Money, AYA Pay, CB Pay or bank transfer number
• Deposit / withdrawal records
• Data required for payment verification purposes

2.3 — Technical Data

• IP address
• Browser type and version
• Device information (phone / computer model)
• Login times and logs
• Cookies and similar tracking technologies

2.4 — Gaming Data

• Game play history
• Bonus usage history
• Player preferences and betting behavior data (for responsible gaming purposes)

How we use your data

The data we collect is used only for the following purposes—

• Account management — To create your account, verify access, and maintain your account.
• Financial transactions — To process deposits and withdrawals, and to prevent financial fraud.
• Service improvement — To use data analysis to improve the player experience.
• Responsible gaming — To monitor betting patterns and support players who may have a problem.
• Customer service — To reference your data when providing 24/7 customer support.
• Legal and regulatory compliance — To meet requirements related to financial regulations.
• Communications — To send policy updates, service announcements, and bonus notifications.

We do not sell your data to third-party advertisers. Any data sharing related to promotions is done only with your prior consent.

Cookies and tracking technologies

myvip.mom uses cookies and similar technologies to improve the website experience for players.

4.1 — Essential cookies

These cookies are necessary for the website to function correctly. They cover login verification, security checks, and display settings.

4.2 — Functional cookies

These cookies save your language preference, website settings, and session duration. Disabling them may limit some website features.

4.3 — Analytics cookies

These cookies help analyze how the website is used and help us improve our services. This data is stored in a non-personally identifiable form.

You can disable cookies through your browser settings, but please note that some website features may be limited as a result.

Data sharing and disclosure

myvip does not sell your personal information to third parties. However, data may be shared in the following circumstances—

5.1 — Service providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), server providers, and security verification providers who help us deliver our services receive only the data they need and are bound by privacy protection obligations consistent with this policy.

5.2 — Legal requirements

Data may be disclosed to lawful authorities if required by law or if necessary to protect you.

5.3 — Business changes

In the event of a company merger or sale, your data may be transferred to the successor entity and this policy will continue to apply.

Data retention period

We retain data for as long as necessary to provide our services or to meet legal requirements—

• Account data — Retained for as long as the account is active. After account closure, it may be kept for a set period depending on legal requirements.
• Financial records — Retained for a set period in line with financial legal requirements.
• Gaming records — Retained for a set period for responsible gaming purposes and legal requirements.
• Technical logs — Retained for a short period for security purposes, then deleted when that period expires.

If you wish to request deletion of your data, you can contact our customer service team at [email protected].

Your privacy rights

Every player using the myvip platform has the following rights regarding their data—

7.1 — Right to access your data

You can request access to view the data we hold about you.

7.2 — Right to Correct Data

You can request that any inaccurate or incomplete data be corrected.

7.3 — Right to Request Data Deletion

You can request that your data be deleted, unless legal requirements restrict this.

7.4 — Right to Data Portability

You can request that your data be provided in a readable format.

7.5 — Right to Restrict Profiling

You can request to restrict decisions made using your data, including targeted advertising.

To exercise any of these rights, contact our 24/7 customer service via Live Chat or at [email protected]. All requests will be handled as quickly as possible and will not be refused unless required by law.

Protection for Under 21s

myvip services are for players aged 21 and above only. Anyone under 21 is not permitted to use this platform. If we become aware that a player under 21 has submitted data, that data will be deleted immediately and the account will be closed.

Parents and guardians who believe their child has accessed this platform are asked to notify us immediately at [email protected].

Data Security Technology

myvip uses modern technology to protect players' personal information—

• SSL / TLS Encryption — All data transfers between the website and server are encrypted.
• Data Separation — Financial data and personal data are stored in separate systems.
• Access Control — Only authorised staff can access data, and all access is logged.
• Regular Security Audits — Our technical infrastructure is reviewed through regular security checks.
• Two-Factor Authentication — Two-factor authentication is available to give players' accounts an extra layer of protection.

Despite these measures, we want to be honest that no data transfer over the internet can be guaranteed to be 100% secure. We take every reasonable precaution to protect your data.

Privacy Policy Contact

For any questions, requests, or decisions related to this privacy policy, you can reach us through the following channels—

• Live Chat — Contact us directly via Live Chat on the website, available 24/7 in Myanmar language.
• Email — [email protected]

All data-related requests will be handled as quickly as possible, and we are ready to explain data protection information in Myanmar language.

Protecting the personal information of players who use myvip services is one of the core commitments of how we build our website. If you have any questions after reading this policy, please don't hesitate to contact us.